Contact Pololu
Pololu year-end/holiday schedule: We will be open every day except Wednesday, December 25 and Wednesday, January 1. On the business day before each holiday, our cutoff will be two hours earlier than usual: orders placed after noon Pacific time on Tuesday will be shipped on Thursday. Merry Christmas and Happy New Year! |
We would like to hear what you have to say: if you have comments and questions about our products, suggestions for new products, information about your own projects, or anything else to share, please contact us!
For technical support
If you need technical support, please see our Support page for troubleshooting tips and advice on the best ways to contact us for help.
Pololu forum
For the fastest response to your questions, post to our forum at https://forum.pololu.com/. This way, your questions and comments will reach the widest possible audience, both at Pololu and around the world. The forum is also a great place to chat about robotics and post pictures of your latest creations!
To reach us by email, please write to one of the following:
- Laser-cut mylar SMT stencils – stencils@pololu.com
- Custom laser cutting service – Please submit quote requests through our quote request form for the fastest response. If you have questions about laser cutting, please email laser@pololu.com or give us a call.
- Technical support and customer service – support@pololu.com (See our Support page for general troubleshooting tips and advice on what information to include in your support request.)
- General questions and comments – inbox@pololu.com
Mailing list
You can sign up for our mailing list to get regular updates about new products, sales, and other news.
Telephone
- We do not take phone orders
- Phone – (702) 262-6648
- Toll-free – 1-877-7-POLOLU (1-877-776-5658, in the U.S. only)
Mailing address
All letters and packages should be sent to our office at:
Pololu Corporation
920 Pilot Rd.
Las Vegas, NV 89119
USA
Please note we do not have a store front. If you would like to pick up some parts, please follow the local pick-up (will-call) instructions. If you would like to speak to us or see something in person, please call or email us to arrange a meeting.
Blogs
- Pololu Blog – where we provide updates about what we and our customers are doing and thinking about.
- Engage Your Brain – sub-blog by company president Jan Malášek.
YouTube
Older YouTube Channels
Employment
If you are interested in working at Pololu, please visit our jobs page.